As a regulated entity, we operate under strict requirements imposed by the financial regulator, the card schemes (Visa, Mastercard and American Express) and our acquiring banks, who act as a gateway to the card services.
Our license is not limitless and we cannot always support every business model. It can happen that new restricted categories are added or existing ones removed depending on our partners. We will do our best to update the list as soon as possible. For further questions please contact our Support Team.
The following business categories cannot be supported:
Future business: The delay between processing a card transaction and handing out the product/service shouldn’t be longer than 7 days. If it’s in your case more than 7 days, your business falls in the category “future business” (for example: selling concert (disregarding box offices) or flight tickets)
Adult entertainment / Pornography
Airlines
Business seminars- like real estate seminars, investment programs, business opportunities/strategies, self-help books
Collection agencies, refinancing of debt / factoring, mortgage, brokers/reduction services/refinancing, Payday loans
Cosmetic surgery
Non-licensed Counselling centers (for example: debt and financial counselling, marriage and family counselling, alcohol and drug abuse counselling, and other personal counselling)
Detective agencies, protective agencies, security services including armored cars, guard dogs
Door-to-door sales
Drug paraphernalia
Employment agencies, temporary help services
Escort services
File sharing services
Fortune tellers
Gambling
Guns, firearms, munitions sale & distribution
Illegal or legally questionable businesses or products
Investor services/investment clubs. Sale of stocks, securities, options, binary options, Forex, and other investments
Male/Female enhancers
Membership fees
Modeling/talent agencies
Not-for-profit organizations
Pawn shops
Political organizations
Products with doubtful efficiency: may include but not limited to weight loss products, hair growth products, products to boost, physical performance.
Protection services: protection, insurance, or registration, service against things such as identity theft, Internet, fraud, credit card theft or fraud, etc.
Pyramid sales/multi-level marketing
Religious organizations & goods stores
Sexual encounter firms
Stamp and coin stores
Telecommunication services including but not limited to prepaid phone services and recurring phone services
Used cars
Deposits /caution and any type of payment that is subject to refund, regulated by the merchant’s terms and conditions
If one of these categories describes your business type (either completely or partly) and you are already a SumUp merchant, we kindly ask you to contact our support team.